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How do I make an International call?

 

Direct Dial Instructions
To dial international calls, dial the following numbers:
1. The International Access Code—011
2. The Country Code (see chart at http://www.kropla.com/dialcode.htm)
3. The City Code (see chart at http://www.kropla.com/dialcode.htm)
4. The local telephone number
5. The “#” button (if the telephone is equipped with touch tone dialing)
 
For example:
To call Frankfurt, Germany, you would dial:
 

International Access Code
Country Code
City Code
011 +
49 +
69 +

 
+ local telephone number
+ # button if touch tone dialing*
 
*Using the # button causes the call to complete faster.
 
Operator–Assisted Calls
To dial operator assisted calls (collect calls, calling card, and calls billed to a third number) follow the instructions above, but use “01” for the International Access Code (not 011). After the call is dialed, the Operator will come on the line to ask for information such as the name of the person you are calling or your Calling Card number. After dialing any international call, allow at least 45 seconds for the ring to start.
 
Calls to the Bahamas, Bermuda, Canada, Puerto Rico and the Virgin Islands
Calls to these points can be dialed in the same manner as long distance calls within the United States. Simply dial “1” plus the appropriate area code and the local number.