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What is Slamming?

Slamming is a practice in which your long distance service provider is switched without your consent or knowledge.  You may not know you were slammed until you get a phone bill from a different company often charging higher rates.  Protect yourself from slamming by having a PIC Freeze on your line, which means your long distance company cannot be switched unless you personally contact your local telephone company and request the switch.

Contact your local NU-Telecom office for more information or to complete a PIC Freeze form.