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Why does my dial-up Internet connection keep dropping?

With dial-up, the connection can drop for several reasons.  There may be some modem settings that can be adjusted to make your connection more stable or there may be updated modem drivers that can help your modem connect at faster speeds with more reliability.  In either case, you would want to check with the modem manufacturer's website for modem settings or the availability of updated drivers. 

Another cause of disconnects could be static on your phone line.  Hook up a corded phone to the phone jack that your computer connects to and listen for any static on the dial tone.  If you hear static, contact us and we will have a technical check the line.